These Terms of Service (“Terms”) govern your access to and use of Symvanta (“Service”), operated by Symvanta (“we”, “us”, or “our”). By accessing or using the Service you agree to be bound by these Terms.
You must be at least 18 years old and able to form a binding contract to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at info@symvanta.com if you suspect unauthorized access.
The Service is licensed, not sold. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes.
You may not:
Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as expressly stated in these Terms. We may change our pricing with 30 days' notice; continued use after the effective date constitutes acceptance of the new pricing.
You retain ownership of the source code and data you submit to the Service (“Your Content”). You grant us a limited license to process Your Content solely to provide the Service. We do not sell Your Content or use it to train AI models beyond what is necessary to deliver the Service to you.
Raw source files are parsed in-memory and are not persisted. We store code symbol graphs, relationship edges, file hashes, and vector embeddings derived from your repositories.
Each party agrees to keep the other's non-public information confidential and to use it only to exercise rights or fulfill obligations under these Terms. This obligation does not apply to information that is publicly available or independently developed.
The Service, including all software, algorithms, and documentation, is owned by Symvanta and protected by intellectual property laws. These Terms do not grant you any rights in the Service other than as expressly stated.
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYMVANTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR AGGREGATE LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Either party may terminate these Terms at any time. We may suspend or terminate your access immediately for material breach of these Terms. Upon termination, your right to use the Service ceases and we may delete Your Content after a reasonable grace period.
These Terms are governed by the laws of the jurisdiction in which Symvanta is incorporated, without regard to conflict-of-law rules. Any disputes shall be resolved exclusively in the courts of that jurisdiction.
We may update these Terms from time to time. We will notify you of material changes by email or by a notice within the Service. Continued use after the effective date of the updated Terms constitutes acceptance.
Questions about these Terms? Email us at info@symvanta.com.